Privacy Information

Contact and appointment requests

The forms ask for contact details, a message and, for appointment requests, vehicle and scheduling information. The shop uses this information to respond and arrange service. An appointment is not confirmed until the shop contacts you.

Contact and quote requests are emailed to the shop using its configured email service, with the existing SWC Host support copy. A protected XML backup is also saved when server storage is available; an unavailable backup does not block email sending. Appointment requests continue to use email processing. Do not include payment details, passwords or sensitive personal information.

Technical information

The request feature uses a temporary session cookie and security token to help prevent automated or duplicate submissions. Your browser stores an unsent form only while the page remains open; the website does not deliberately save inquiry text in local storage.

The hosting and email providers may process technical logs and email as part of operating the service. The website handler records only a request reference, time and outcome stage in protected server diagnostics; contact and quote details may also be stored in protected XML backup files in the non-public App_Data/submissions folder. Access and retention are managed by the authorized shop or hosting operator.

Website analytics

This website uses Google Analytics 4 to help the shop understand visits and page usage. Google Analytics may use cookies and process technical information such as page views, browser and device details, and referral information. Contact and quote form entries are not sent to Analytics by the website code.

For information about how Google uses this information, visit Google’s information about partner sites.

External links

Opening directions takes you to Google Maps, which has its own privacy practices.

Questions

For questions about a request or your information, call (407) 831-3855 or email info@fullblownautomotiverepair.com.